This Privacy Policy defines how AfroZikBox and its partners use and protect the information you provide to them.

The confidentiality of your personal data is extremely important to us. That's why we have put in place a data protection policy to ensure the security of the information you provide to us over the Internet, when you use the AfroZikBox website and our services.

By accessing AfroZikBox website or using the mobile application, you agree that your personal data will be collected and processed according to the following terms and conditions.

1. Owner and data processing manager

Batch Smart Technologies Ltd, limited liability company with a capital of 500,000 CFA, registered in the trade and companies register of Yaounde, Cameroon under the number RC/YAO/2023/B/362, and whose head office is located in Yaounde IV, Nkomo district.

2. Our commitment

We conduct our business in accordance with applicable laws regarding the protection of your privacy and personal data. The policy below is intended to inform you about how AfroZikBox collects, processes, shares and retains your personal data when accessing AfroZikBox website or using the mobile application. Please note that our Privacy Policy applies to all AfroZikBox products and services.

3. Personal data we collect

We collect different types of information about you, depending on the products or services you use, if applicable data protection laws allow us to do so:

• Account creation (First name and surname or ID, age, gender, phone number, email address, postal address),
• Communications with other users of the website,
• How you use our products or services (the types of content you view, the frequency and duration of your activities),
• People and groups, you are in contact with,
• Your purchases and transactions data,
• Information about the type and model of device you use to access our products or services (operating system, hardware version, device location, including geographic location data),
• Login information (name of your mobile or Internet service provider, type of browser you use, your language and time zone, mobile phone number and IP address).

Unless otherwise specified, all data requested by AfroZikBox for the creation of an account are mandatory and their absence may make it impossible for AfroZikBox to provide certain services.

The provision of your personal data is not required if you only wish to visit our websites. You can refuse to install tracers on your device, by setting your preferences through the cookie management tool made available to you on our websites.

4. Non-personal data collected automatically

When you access our website, we can automatically collect (meaning without any prior registration) non-personal data (such as the Internet browser and the operating system you use, the domain name of the website from which you accessed ours, the number of visits, the average duration of your visit on our website, and the pages you have visited). We may use these data to evaluate the attractiveness of our website and improve its performance or contents.

5. Cookies

We use cookies and other similar technologies to provide our services and each of the uses described in this section of our Privacy Policy. To learn more about cookies, please visit Our cookies Policy. You can also visit  Your Online Choices  or About Cookies for more information on data collection systems, your rights and how to block them.

6. Links to other websites

We may display other content that links to third party websites. We cannot control or be held responsible for third parties’ privacy practices and content. If you click on a content that links to third party website, please read their privacy policies to find out how they collect and process your personal data.

7. Child protection

AfroZikBox will not knowingly collect personal data from children under 13 years or under the applicable age limit without first insisting that they obtain the consent of their parents, when applicable laws require it. The definition of "child" depends on applicable laws as well as national and regional cultural habits.

8. How we use your personal data

The data collected through our websites (compulsory or not) are generally used to provide you with a fun and personalized user experience, analyze our traffic, but also to improve the quality of our products and services:

• Access and use of the website,
• Management of operation and optimisation of the website,
• Organisation of the terms of use of payment services,
• Verification, identification and authentication of data transmitted by the user,
• Verification of user’s accounts and activities, to ensure security inside and outside our services,
• Suggestion to the user of the possibility to communicate with other users of the website,
• Implementation of user support,
• Service customisation by displaying ads based on the user's browsing history, and preferences,
• Prevention and detection of fraud (malicious software or malware) and security incident management,
• Management of potential disputes with users,
• Delivery of commercial and advertising information based on the user's preferences,
• Testing new features

As part of the processing of your data, they may be transferred to any other place where the parties involved in this processing are located, including to a country other than your own.

We do not market your personal data to third parties in any way.

We do not use your data for other purposes, and we are committed to complying with the current regulations applicable to the processing of personal data and, in particular, the regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, applicable from 25 May 2018 (hereinafter, “the European Data Protection Regulation” or GDPR).

9. Limitations on the use of your personal data

AfroZikBox will only collect, use or disclose the personal data you have provided online for the purposes indicated to you, unless such disclosure:

• Is a use of your personal data for an additional purpose directly related to the one in which this data was collected,
• Is necessary to prepare, negotiate and execute a contract with you,
• Is required by law or by the relevant government or judicial authorities,
• Is necessary to establish or preserve a legal right or defense,
• Is necessary to prevent fraud or other illegal activities, such as deliberate attacks against AfroZikBox computer systems.

As part of your subscription management, your data can be transmitted to the companies responsible for managing, executing and processing payment transactions.

You are informed that in this case, our partners' privacy policies then govern their use of the data we provide to them with your consent or that they collect directly from you.

If AfroZikBox is involved in a merger, acquisition, disposal of assets or legal redress procedure, we may be required to assign or share all or part of our assets, including personal data. In this case, users would be informed, before the personal data are transferred to a third party.

AfroZikBox may also transfer your personal data to Facebook, Twitter, Google..., if you consent to the association of your AfroZikBox account with your social media accounts at the time of registration or if you set up your AfroZikBox account for this purpose.

10. Security and privacy

In order to protect your personal data from accidental or illegal destruction, loss or alteration, and unauthorized consultation or disclosure, AfroZikBox uses technical, organisational, software and physical digital security measures. However, it should be noted that the Internet is not a completely secure environment and AfroZikBox cannot guarantee the security of transmitting or storing information over the Internet.

11. Data retention

Personal data are processed and retained for as long as required for the purpose for which they were collected.

Beyond this period, these data will be anonymised and stored exclusively for statistical purposes and will not give rise to any exploitation of any kind. Personal data of all persons who have been inactive for 3 years will be anonymised and preserved for their statistical value. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be applied after the retention period has expired.

12. Implementing user rights

In accordance with the regulations applicable to personal data, users have the following rights, which they can exercise by making a request to privacy@afrozikbox.com.

• The right of access: They can exercise their right of access to know their personal data. In this case, prior to the implementation of this right, AfroZikBox may request proof of the user's identity in order to verify its accuracy.
• The right to correction: If the personal data held by AfroZikBox is inaccurate, they may request an update of the information.
• The right to delete data: Users can request the deletion of their personal data in accordance with applicable data protection laws.
• The right to restrict processing: Users may object to their data being processed in accordance with the RGPD.
• The right to portability: Users can request that the website give them the personal data provided in order to transmit them to another website.

13. How "Do Not Track" requests are handled

AfroZikBox does not support "Do Not track" requests. Refer to the Privacy Policy of third party services to determine whether or not they accept "Do Not Track" requests.

14. Changes to our Privacy Policy

AfroZikBox reserves the right to make changes to this Privacy Policy, in order to maintain compliance with personal data protection laws and regulations, and guarantees that these revisions will in no way, lead to any reduction in your rights.

Version 1.0 of 10/05/2023